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Rare Disease Care and Treatment in Mexico: An Evolving Landscape 

In Mexico, it is estimated that between eight and 10 million people live with a rare disease (RD), consistent with the global estimate of 6-8% of the population.¹ The World Health Organization (WHO) notes that there are currently more than 7,000 described rare disease diagnoses, which are often difficult to diagnose and treat, particularly because 70% of them manifest in childhood and more than 95% still lack specific therapies.¹ This global reality underscores the urgent need to address local disparities in rare disease care and treatment, as each lost year can lead to poor health outcomes and financial hardship for families. 

The good news is that the pharmaceutical pipeline for rare diseases is significant, and Mexico has adopted mechanisms to accelerate the development and approval of treatments for rare diseases, including a regulatory pathway for orphan drug designation.2 

Advancements in Rare Disease Diagnosis and Treatment in Mexico 

In recent years, Mexico has made significant progress in enhancing access to rare disease diagnosis and treatment through regulatory and clinical advancements that align with international standards. Yet, considerable work is still needed to ensure these advancements reach all patients who need them. 

The Mexican Congress recently began an initiative to help collect necessary data to develop evidence-based policies for rare diseases, establishing a National Registry of Rare Diseases. Furthermore, the Rare Disease Diagnostic Unit at the National Autonomous University of Mexico (UNAM) has reduced the diagnostic process for hundreds of families to less than two years using telemedicine, genomic sequencing, and the expanded neonatal screening program, which covers 65 conditions.

“Although the health system has improved, some patients still wait years for a diagnosis. Early intervention would make all the difference,” says Juana Inés Navarrete Martínez, a geneticist and the coordinator of the Department of Genetics at the Faculty of Medicine of UNAM. On average, the ‘diagnostic odyssey’ lasts four to eight years, requiring patients to visit up to eight specialists.3 

When it comes to treatment, Cofepris, the Federal Commission for the Protection against Sanitary Risks—Mexico’s central regulatory authority—has granted orphan status to 96 medicines and minimized authorization time to an average of six months.4 Despite this momentum, many of these orphan-designated medicines do not appear in the basic tables of the Mexican Social Security Institute (IMSS), the Institute of Security and Social Services for State Workers (ISSSTE), or IMSS-Bienestar. They are also largely not covered by private insurance, leaving many families with no choice but to pay out-of-pocket – or, as is often the case, go without treatment all together. 

Given the high cost of many rare disease treatments, improving access to treatment for both insured, uninsured or underinsured patients, remains a critical priority.  

“Patient Access Programs, such as those designed by Axios International, can help provide sustainable models to help patients access the treatment they need for the long term. These programs have benefited thousands of patients in 40+ countries around the world, including Mexico,” says Silvia Méndez, Axios International’s Regional Operations Lead in Mexico. “It’s important that we explore how to scale these programs to be able to reach more rare disease patients in Mexico.”  

Dr. Navarrete Martínez adds: “These programs for patients are very important because they make invisible diseases visible. Organized patients help put these diseases on the radar.” 

What The Future Holds  

As Mexico continues to strengthen its approach to rare disease care, collaboration across sectors will be key to building a more inclusive and effective healthcare system. Policymakers, healthcare providers, patient advocates, and industry leaders must work together to advance diagnostics, streamline regulatory pathways, and implement sustainable access models.  

By prioritizing rare disease patients and investing in long-term solutions, Mexico can lead the way in transforming rare disease care, not just as a national imperative, but as a model for other emerging economies striving to do the same. 


 Sources 

¹ World Health Organization. Rare Diseases: A Global Health Priority. Geneva: WHO; 2025.
2 Grand View Research. Mexico Clinical Trials Market Size & Outlook, 2023–2030. Grand View Research; 2023.
3 El Economista. Challenges of RRS diagnosis. El Economista. February 17, 2024.
4 El Economista. Cofepris recognizes 96 orphan drugs. El Economista. March 2, 2024.
5 Government of Mexico. Press release 004. Mexico City: Coordinación de Salud Global; June 30, 2023.

How Personalized Support Improves Chronic Disease Medication Adherence

13 May, 2025

WHY DO SOME PATIENTS STAY ON TREATMENT WHILE OTHERS DROP OFF?

When a patient is newly diagnosed with a chronic condition, such as heart failure or asthma, they often begin treatment with the best intentions. But many discontinue within just a few months. Why?  

A new peer-reviewed study by Axios International, published in the Journal of Comparative Effectiveness Research, explores this question using real-world insights from our programs in the UAE to help shape more effective, personalized adherence strategies. 

REAL-WORLD EVIDENCE: KEY FACTORS THAT INFLUENCE ADHERENCE

This study followed patients newly diagnosed with one of five chronic diseases—ankylosing spondylitis, heart failure, multiple sclerosis, psoriasis, or asthma—for at least 12 months. Using real-world data collected through Axios’ Patient Needs Assessment Tool (PNAT), researchers were able to analyze the key predictors of sustained treatment versus early discontinuation. PNAT is a proprietary tool developed by Axios to identify the risk factors most likely to impact long-term adherence in chronic disease care and determines the most effective adherence interventions based on his/her identified risk factors. (Read more about PNAT here.)  

TOP FACTORS LINKED TO ADHERENCE 

The study found that patients were significantly more likely to remain on treatment if they: 

  • Were satisfied with the time spent with their doctor 
  • Felt involved in making treatment decisions 
  • Could manage their disease confidently 
  • Received emotional and practical support from family and friends 
  • Had low dependence on others for daily activities 

One of the most predictive factors was the quality of time with the prescribing physician. In fact, patients who reported a positive experience during consultations were nearly seven times more likely to continue treatment at 12 months. Conversely, those who reported high levels of anxiety and stress were far more likely to be lost to follow-up—a term the study used as a proxy for likely discontinuation of treatment. 

Cultural and social factors also played a role. Over the 12-month period, patients reported significant changes in areas such as: 

  • Difficulty participating in community activities 
  • The influence of cultural habits 
  • The role of spiritual beliefs 

These insights suggest that as patients adapt to life with a chronic condition, their personal and social environments shift in ways that may either support or undermine their ability to stay on treatment. 

IMPLICATIONS FOR PATIENT SUPPORT PROGRAMS 

Study findings highlight the importance of personalizing adherence interventions to help patients stay on treatment and achieve better medical outcomes. Tools like Axios’ PNAT can help identify at-risk patients early and inform the development of targeted interventions that directly address the medical, behavioral, emotional, and social barriers to adherence. With the right tools and personalized approaches, we can support patients not only to begin care, but to sustain it over time to achieve optimal medical outcomes.  


Read the full article: Journal of Comparative Effectiveness Research 
Learn more about PNAT: Axios PNAT Tool 

The Role of Digital Healthcare in Providing Holistic Support Solutions Beyond the Hospital Setting in Malaysia

“Malaysia, with regards to healthcare overall, is ahead of the game. Digital healthcare has been a strategic priority for them since the start,” says Roshel Jayasundera, Senior Director, Global Consulting.

Listen to learn more from our latest digital conference hosted in Malaysia titled, ‘The Role of Digital Healthcare in Providing Holistic Support Solutions Beyond the Hospital Setting.’ 

Join Roshel and Director of Digital Health, Raphael Itah, as they speak to Audrey Raj, host of the Business Station, BFM 89.9 in Malaysia, about the why digital healthcare is so crucial in Malaysia, and around the world, and how it can improve treatment outcomes.

Leveraging Technology in the Connected Health Era

With hundreds of healthcare leaders in attendance, we had a great time learning and sharing our insights during this week’s ASEAN HEALTHCARE TRANSFORMATION SUMMIT 2022 in Malaysia. Our Senior Director, Global Consulting, Roshel Jayasundera, and Director of Digital, Raphael Itah, shared learnings from our Patient Support Programs in Asia on leveraging technology in the connected health era.

We look forward to working with clients and partners across the region to help transform their approach to access and care delivery through digitalization.

Click here to download a report on digital trends in healthcare access.

Axios Shares Insights on Access Best Practices at ISPOR Saudi Arabia

Our Senior Director, Greater MENA, Anas Nofal joined an esteemed panel of experts at ISPOR SAUDI ARABIA to discuss the value of Patient Support Programs (PSPs) in driving positive medical outcomes for patients.

Anas shared learnings from our PSPs across the MENA region on how such programs can be used to enable patient and system-level cost savings, while improving medical outcomes.

The session was moderated by Dr. Abdullah Alanazi, Assistant Professor, Department of Clinical Pharmacy, and Director of the Health Sciences Research Unit at Al-Jouf University in Saudi Arabia.

Visit https://ispor-saudi.com/ for more information.

Axios Celebrates 25 Years

Our History

Axios was formed in 1997 by an entrepreneurial group of health experts who believed that patients deserved better. They shared a unique vision of an organization that would bring the distinct needs of the private and public sectors together to transform conventional access to healthcare models. And that’s exactly what we did.

At the peak of the HIV/AIDS pandemic, Axios founders designed and launched an unprecedented antiretroviral (ARV) access program at a time when access to quality medications in developing countries was unheard-of. Soon after, we launched the world’s first access programs for cancer medications.

Our early programs gave millions of patients access to critical, life-saving medications and opened the world’s eyes to the feasibility of alternative, more effective access models. 25 years later, Axios continues to break new ground in the design and implementation of access to healthcare solutions across Africa, Asia, Latin America, Middle East and Europe.

The Future of Access

There remains much uncharted territory to navigate and new opportunities to explore to improve patient access. As we look ahead to the next 25 years, we felt it was important to ensure that our brand reflected our learnings from the past two decades and served as a guide for the road ahead. That is why today Axios unveils a new logo. The globe in our new logo represents what we feel is needed to continue to improve access to healthcare for patients all around the world: Access is not a one-off solution. Sustainable access is multi-dimensional and built by addressing the needs of all involved stakeholders. The globe in our new logo represents the building blocks of sustainable access solutions.

Sustainable access solutions must:

  • Blue: Support financial sustainability
  • Orange: Drive patient outcomes
  • Green: Enable health system and policy improvements

We look forward to continuing to collaborate with our clients and partners to put quality care and treatment within reach so that all people can achieve better health.

Axios and Dar Al Ber Society Announce Access Focused Pharmacy

Axios International and Dar Al Ber Society announce the successful opening of Abwab Al Khair Pharmacy on Sunday, June 26 – the first of its kind in the UAE that primarily focuses on improving patient access to medication for chronic diseases and an ecosystem to new resources of fund for charity. The pharmacy will serve as the approved pharmacy for Patient Access Programs (PAP) dispensers and will be available for all charities who wish to support patients. 

The establishment will be supported by our partners in the government, the private sector and various charities to address the needs of our patients and the community. 

Proceeds from the pharmacy will be donated to the Dar Al Ber fund permanently, dedicated towards Dar Al Ber charitable work – a unique establishment integrating a new concept. Donations will be given to a pharmacy focusing on the theme of the community.  

Thank you to our partners, for their multi-sectoral collaboration in bridging healthcare access to patients.

Axios Convenes Access Leaders during DUPHAT 2022 in Dubai

Each Patient Is Unique. Join Us In Taking Action To Optimize The Patient Journey.

The ‘one size fits all’ approach to patient access is one of the past. Each patient is different, and that means each one has their own unique challenges. By understanding the patient journey – from the moment where they experience symptoms all the way until they stop treatment – and the different factors that could affect their decisions along the way, we can ensure that they both access and stay on treatment. The need for more innovative patient-centric access approaches is greater than ever, especially as the pandemic continues to affect patients’ lives and the healthcare system. We can only move forward together and that’s why it’s so important for different stakeholders to come together to learn and educate others.

That is exactly what will be happening at this year’s Dubai International Pharmaceuticals and Technologies Conference and Exhibition (DUPHAT), one of the biggest annual pharmaceutical events in the Middle East and North Africa (MENA) region.

Axios International has partnered with the organizers of DUPHAT to hold a two-day multi-stakeholder symposium where top experts and key decision makers will share their insights and experiences on understanding and optimizing the patient journey to ensure optimum health outcomes. The symposium will include more than 25 speakers from various healthcare-related backgrounds.

The sessions will provide hands-on, practical insights for all stakeholders working in healthcare-related fields. You can expect to:

  • Learn about the patient journey needs and challenges from different perspective
  • Understand the value and impact of understanding the patient journey
  • Know how to identify patient needs and challenges
  • Discover the available personalized services that increase access and adherence to treatment
  • Find out the roles of different stakeholders in the patient journey
  • Learn how to optimize the patient journey
  • Hear exclusive announcements on new initiatives being launched in the region

Visit us at stand number 3A30 or join us virtually. Registration now closed.

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